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EMPOWER YOUR FASHION BRAND WITH BRAND-AID'S EMAIL MARKETING AGENCY SUCCESS STORY

  • dasha420
  • Jun 5, 2024
  • 5 min read

Updated: Jul 31, 2024


Brand-Aid Email Marketing Agency | Case Study

In a world where the fashion industry is constantly evolving, success requires a tailored email marketing strategy that resonates with your brand and audience. Leveraging our expertise as an email marketing agency specialising in fashion, we offer essential advice for navigating the ever-changing landscape effectively. Discover how Brand-Aid's innovative email marketing services can transform your brand's growth. Explore our client’s success story to witness the impact of our services. 



The Economic Landscape For Fashion Brands In 2024


In the ever-evolving economic landscape of 2024, the fashion industry faces a multitude of challenges, from economic fluctuations to intensified competition. According to a comprehensive analysis by AusPost's E-Commerce Report, the retail sector experienced a significant downturn in 2023, with year-on-year (YoY) growth plummeting from an impressive 9.3% to a modest 2.0%, falling below the pre-COVID average. In response to this economic shift, Australian consumers spent a total of $361 billion on retail goods in 2023, indicating a minimal increase of only 2% compared to the previous year.


These statistics underscore the challenges faced by the retail industry and the evolving consumer behaviour that is reshaping purchasing patterns. As brands navigate this shifting landscape, innovative strategies and adaptable marketing approaches become vital tools in sustaining growth and fostering customer engagement.


Email marketing stands out as a strategic asset for fashion brands looking to boost revenue and navigate these uncertainties. By leveraging targeted campaigns, email flows, personalised communication, and data-driven insights, email marketing offers a cost-effective solution to drive sales, enhance customer loyalty, and adapt swiftly to market dynamics. In a time where maximising ROI is crucial, email marketing companies can empower fashion brands to thrive in a competitive environment and achieve sustainable growth.



Unveiling Our Client’s Success Story


Our client, a Melbourne-based fashion brand found themselves at a crossroads in a rapidly evolving industry. With the assistance of Brand-Aid email marketing company, this brand underwent a remarkable transformation that significantly boosted revenue streams and enhanced brand visibility. Despite economic challenges in 2024, the partnership with Brand-Aid yielded exceptional results. The data snapshot below provides a glimpse of the brand's remarkable progress in the second quarter of 2023 under the strategic guidance of Brand-Aid.


Growth Overview | Brand-Aid Email Marketing Agency

Currently we are seeing a drop in the campaigns and overall brand revenue, but email flows are consistently bringing fantastic results. We are especially excited to see Post Purchase Thank You Flow performing almost second after Welcome Flow. That indicates that repurchase rate is fantastic - even before people fall into the Winback Flow. 


Growth Overview | Brand-Aid Email Marketing Company


How Brand-Aid Email Marketing Company Catalysed Revenue Growth


Master Template Redesign

Our email marketing agency meticulously crafted a tailor-made master email template design that encapsulated the essence and sophistication of the brand. The visually appealing design seamlessly aligned with the brand's ethos, creating a compelling narrative that resonated with the target audience. Important part of the business is a rewards program. We ensured every client sees their balance with every email they receive and if they are not part of the rewards program - they are prompted to join. By making these adjustments we doubled campaigns & flow click rate!


Email Campaign Strategy & Schedule

Utilising data-driven insights, Brand-Aid devised a comprehensive email campaign strategy for the brand. By strategically scheduling campaigns and optimising content, we ensured maximum engagement and conversion rates, thereby driving revenue growth for our client. Campaigns are sent daily - therefore it requires a more engaged and strategic approach in order to keep unsubscribe and rates at bay.


Email Flows Optimisation

Brand-Aid's expert team meticulously crafted and implemented an abandoned cart flow strategy to re-engage potential customers, guiding them towards successful conversions. That was an additional flow to Abandoned Checkout that a lot of businesses call Abandoned Cart. We have a flow for each part of the journey. Whether a client views a product or adds it to cart or leaves a checkout. 


Furthermore, by fine-tuning the Welcome flow, we not only nurtured new leads but also cultivated relationships with customers. This strategic approach not only bolstered brand loyalty but also significantly enhanced retention rates, ensuring sustained customer engagement and satisfaction.


Post Purchase Thank You Flow is generating amazing success for this business as we have ensured customers are receiving personalised styling selections after they purchase and that has been one of the best revenue driving flows.


Overall Services Provided

  • Flows Set Up

  • Every half a year we provide optimise each individual flow based on the analytics

  • Sign Up Forms Set Up

  • Sign Up Forms Refresh & Optimisation

  • Facebook Ads Forms Integration

  • Facebook Audience Integration

  • Smile Account Integration & VIP Program Review

  • Email Campaign Strategy

  • Master Template Design

  • Email Campaign Management: Testing & Scheduling



Email Marketing Performance Analysis & Growth Insights


Email Flow Performance Evolution

Examining flow performance from Q3 2022 to Q2 2023 unveils a compelling growth trajectory. The brand exhibited notable improvements in revenue, successful deliveries, and open rates, underscoring enhanced audience engagement and campaign efficacy. While encountering fluctuations in click and conversion rates, the brand consistently pursued elevated revenue per recipient and average order value, emphasising a holistic approach to bolstering customer interactions and driving sales.


Email Flow Performance Evolution | Brand-Aid

Performance Benchmark Overview For Q2 2023

In the dynamic landscape of email marketing, performance benchmarks serve as guiding lights for brands aiming to enhance their digital outreach and engagement strategies. Evaluating key performance indicators (KPIs) against industry benchmarks can provide valuable insights into a brand's email marketing efficacy and overall campaign success. Let's delve into the performance overview of a brand we collaborated with in Q2 2023, showcasing their remarkable achievements and strategic growth.


Brand-Aid Email Marketing Com | Benchmark Overview

The performance benchmarks highlighted above underscore the exceptional achievements of the brand we collaborated with in Q2 2023. Despite the economic challenges and the recent drop in growth seen towards the end of 2023, the brand's unwavering commitment to excellence in email marketing has been evident. By consistently surpassing benchmarks and maintaining a high standard of performance, the brand showcases resilience and adaptability in navigating tough economic situations.


By focusing on enhancing customer engagement, optimising revenue per recipient, and mitigating spam complaints, the brand is well-positioned to sustain growth and drive meaningful outcomes in the ever-evolving landscape of email marketing.



Providing Key Insights For Fashion Businesses In Today's Environment


Drawing upon our expertise as an email marketing agency specialising in fashion, we are dedicated to providing essential advice that empowers businesses to navigate the ever-changing landscape effectively:


Streamline Your Email Flows

Focus on revenue-generating email flows by optimising content for best-selling products and gift ideas. Incorporate customer reviews to enhance engagement, particularly in abandoned cart and checkout emails. Segment your audience based on engagement levels, prioritising the Engaged 30D and Engaged 90D segments. Consider adjusting sending frequency to the Engaged 14D segment for daily campaigns.


Expand Your Reach

Boost traffic and widen your sales funnel through targeted Facebook and Google ad campaigns, attracting a broader audience and driving conversions.


Craft Strategic Campaigns

Develop campaigns with compelling, relevant content to engage your audience effectively. Monitor your click-through rate (CTR) closely as a measure of engagement. If your CTR is high but conversions are low, focus on optimising the customer experience on your website for improved results.



Boost Your Brand With Brand-Aid's Email Marketing Agency Services


Surviving and thriving in the ever-evolving fashion industry requires a tailored strategy that resonates with your brand and audience. Join Brand-Aid email marketing services that drive revenue growth. Let's explore a success story showcasing our transformative impact without revealing the brand's name.


Empower your brand with Brand-Aid's innovative email marketing strategies for unparalleled success. Contact us now to schedule a consultation and discover how Brand-Aid email marketing company can transform your brand's email marketing strategy: Get in touch with Brand-Aid today.

 
 
 

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